Reference

How We Handle Your Personal Information

When you open an account on api123, your privacy is central to how we operate.

DANA, OVO, GoPay and QRIS deposits securedEncryption on all account transactionsYour withdrawal requests verified and protectedData retention rules you can audit
Explore Lobby Read FAQ
api123 How We Handle Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

Team online

Live Chat

Our support team is available 09:00–23:00 Jakarta time every day. Use the chat widget in your account lobby or on this site to ask about data access, deletion or any privacy concern.

Email Support

Send privacy requests to [email protected]. Include your account email and a clear description of your request. We respond within 48 hours.

Account Settings

Log into api123, go to Account > Security & Privacy, and you'll find buttons to view your data, manage cookies and update contact preferences without contacting support.

HOW WE PROTECT YOU

Data Security and Your Account Rights

Encrypted Deposits

Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end before reaching our payment processor.

Withdrawal Verification

When you request a withdrawal, we match your destination payment method against your registered account.

Data Retention

We keep your account data for the duration of your account plus 5 years after closure for legal and tax…

Cookies and Tracking

We use cookies for login sessions, lobby preferences and fraud prevention. We do not sell cookie data to advertisers.

Your Rights

You can request a copy of all your personal data, ask us to correct errors, delete dormant accounts and opt…

Third-Party Partners

We share your name and email with payment processors (DANA, OVO, GoPay, QRIS networks) and may share account activity with…

Privacy Policy — Frequently Asked Questions

We collect your full name, email address, phone number, date of birth, country and payment method details. When you deposit via DANA, OVO, GoPay or QRIS, we also store transaction IDs and timestamps. We do not collect device identifiers or location data unless you opt into app notifications.

Your account data stays in our system for 5 years after closure to meet tax and anti-money-laundering rules. Session logs and temporary cookies are deleted after 90 days. You can request earlier deletion by emailing [email protected], though we may retain what local law requires.

Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. You'll receive a file within 7 days containing your profile, transaction history, login records and any saved preferences. You can also email [email protected] with 'Data Export Request' in the subject.

We use your email and phone number only to send account alerts, withdrawal confirmations and optional weekly game updates. We share your name with DANA, OVO, GoPay and QRIS networks for payment processing. We do not sell your data to marketing firms or other gaming sites.

We encrypt all login sessions with TLS 1.2 or higher. Large withdrawals or logins from new devices trigger optional email verification. You can set a withdrawal PIN in Account > Security to add a second layer. We monitor for suspicious activity and lock accounts if we detect fraud patterns.

Cookies are small files stored on your device to keep you logged in and remember your lobby preferences. api123 uses session cookies (deleted when you log out) and preference cookies (kept for 30 days). We do not use tracking cookies for advertising. You can disable non-essential cookies in Settings without losing play access.

Your data is stored on servers in Indonesia and backed by encrypted storage. Access is limited to authorised api123 staff. We conduct security audits quarterly and monitor for breach attempts 24/7. Depends on local law for cross-border data transfers; we aim to keep all account data within Indonesia.

Related Pages

api123 Indonesia api123 Login About Us Register api123 Casino